Terms of Service
Legal terms and conditions governing the use of our AI consulting services and website access.
Welcome to Qunoe, a California-based artificial intelligence consulting firm. These Terms of Service ("Terms") govern your use of our website and AI consulting services.
These terms establish the legal framework for our professional relationship and outline the rights, responsibilities, and obligations of both parties when engaging our AI consulting services.
Acceptance of Terms
Agreement to Terms
By accessing our website or engaging our AI consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Modifications
Qunoe reserves the right to revise these terms at any time without notice. By using our services, you agree to be bound by the current version of these Terms of Service.
Eligibility
Our services are intended for businesses and organizations. You must have the authority to enter into this agreement on behalf of your organization and be at least 18 years of age.
AI Consulting Services
Service Description
Qunoe provides artificial intelligence consulting services including strategy development, generative AI solutions, machine learning implementation, model training, and ongoing support services.
Custom Solutions
We develop custom AI models, algorithms, and solutions tailored to client specifications. Each engagement is governed by a separate Statement of Work (SOW) that details specific deliverables, timelines, and requirements.
Performance Standards
While we strive for excellence, AI solutions may require iterative refinement. Performance metrics and success criteria are defined in individual project agreements.
Intellectual Property Rights
Custom AI Models
Intellectual property rights for custom AI models and solutions developed specifically for clients are transferred to the client upon full payment, unless otherwise specified in the project agreement.
Proprietary Methods
Qunoe retains ownership of proprietary methodologies, frameworks, and general knowledge gained through projects. This includes our AI development processes and technical expertise.
Third-Party Components
Some solutions may incorporate third-party libraries or components. Clients receive appropriate licenses for these components as part of the delivered solution.
Payment Terms & Billing
Payment Schedule
Payment terms are specified in individual project agreements. Typically, projects require an upfront payment with remaining amounts due based on milestone completion or monthly billing cycles.
Late Payments
Late payments may incur a service charge of 1.5% per month (18% annually) or the maximum amount allowed by California law, whichever is less. Continued non-payment may result in service suspension.
Refund Policy
Refunds are considered on a case-by-case basis. Completed work, delivered models, and consumed consulting hours are generally non-refundable. Refund terms are detailed in project agreements.
User Responsibilities
Clients must provide accurate information, comply with applicable laws, and ensure they have rights to any data provided for AI model training.
You are responsible for maintaining confidentiality of any access credentials and for all activities that occur under your account.
Confidentiality
Both parties agree to maintain strict confidentiality regarding proprietary information, trade secrets, and sensitive data shared during the engagement.
Separate Non-Disclosure Agreements (NDAs) may be executed for enhanced protection of confidential information.
Limitation of Liability
To the maximum extent permitted by California law, Qunoe's liability is limited to the amount paid for services. We are not liable for indirect, incidental, or consequential damages.
AI solutions are provided "as is" with no warranties regarding specific performance outcomes or business results.
Termination
Either party may terminate services with written notice as specified in the project agreement. Completed work and accrued fees remain due upon termination.
Immediate termination may occur for breach of contract, non-payment, or violation of confidentiality obligations.
Governing Law & Jurisdiction
These Terms of Service are governed by the laws of the State of California and the United States of America, without regard to conflict of law principles.
Any disputes arising from these terms or our services shall be resolved exclusively in the state or federal courts located in California.
Business Information: Qunoe is a California-based corporation providing AI consulting services to businesses worldwide.
Questions About Our Terms?
If you have questions about these Terms of Service or need clarification about our AI consulting agreements, we're here to help.
For complex legal matters, we recommend consulting with qualified legal counsel.